Badges
Participants and accompanying persons receive individual name badges when registering for the Congress. In accordance with our guidelines, these name badges must be worn at all times throughout the Congress and evening functions. No admission can be granted if the name badge is not clearly visible!

Bank services
Banks are open from 10.00 to 16.00, Monday to Friday. On Thursday banks are open until 18.00. At Copenhagen’s Central Station banking hours are from 7.00 to 21.00 seven days a week. ATM machines and services are provided outside every bank in Copenhagen, and ATMs accept all international credit cards.

Climate
Denmark has a typical island climate because of its very variable and flat nature. A new day may bring sun or rain – you can never tell. Owing to its extreme northerly latitude, Copenhagen experiences large differences in daylight hours, with long days in the summer that last from 3.30 until 22.00. Early June in Copenhagen can be delightful for a visit. The land is a rich green, accented with fields of yellow rapeseed flowers, and the weather is generally warm and comfortable. Average temperatures in June are 12°-20° Celsius.

Cloakroom and storage
A cloakroom and luggage deposit area located at the main entrance will be available during the official Congress time schedule. The congress centre and the organisers are not responsible for any items lost or left behind.

Congress language
The official Congress language is English. Please note that no simultaneous translation will be provided. Currency The local currency is the Danish Krone (DKK), which is divided into 100 oere. EUR 1 equals approximately DKK 7.50.

Disabled persons
The congress centre is easily accessible to disabled persons. Kindly address any request for special assistance to the Congress secretariat: OIC srl, Viale Matteotti 7, 50121 Florence, Italy. Fax +39 055 5001912, e-mail congressinfo@efort.org

First aid
A first aid room is available at the congress centre. Please ask any staff member for help in case of need.

Food and refreshments
Lunch and refreshments are not included in the registration fee. You can buy lunch and refreshments from several catering areas within the congress centre.

Industry exhibition
The industry exhibition is open to pharmaceutical companies, manufacturers of medical and surgical equipment, software equipment and scientific publishers. The industry exhibition is located at the Bella Center and will be open from June 1 to June 3 according to the session time-table.

Insurance
The organisers are not responsible for individual medical, travel or personal insurance. Participants and accompanying persons should arrange their own cover.

Internet connections
Workstations with an internet connection will be available during the Congress opening hours. Participants are kindly requested to limit internet usage to five minutes to allow as many participants as possible to use this service.

Lost and found
For lost and found items, please refer to the cloakroom on site.

Mobile phones
Mobile phones are strictly prohibited during all scientific sessions.

No smoking policy
Smoking is strictly prohibited during all meetings and sessions and in exhibition halls at all times.

Passports and VISA Requirements
Denmark is one of the member countries of the Schengen Convention. Legal residents of one Schengen country do not require a visa for other Schengen countries. Further information can be found at www.nyidanmark.dk/en-us The organisers accept no responsibility for the correctness of this information. Applications for invitation letters for visa purposes will be accepted by the Organising Secretariat up to 30 March 2011.

Registration onsite

Social programme and tours desk
This desk is located in the registration area at the congress centre. Please refer to the staff at this desk for information about the Congress social programme and optional tours.

Travel desk
A travel desk will operate during business hours in the registration area.