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Payment and Cancellation Policy



REGISTRATIONS AND HOTEL RESERVATIONS / PAYMENT AND CANCELLATION POLICY
Please note that your registration and/or hotel reservation cannot be processed without payment. Please submit your payment information together with the completed registration form. You may pay by credit card or bank transfer (see details below). Online registration and hotel booking with secure payment is available from September 2010. We strongly encourage on-line registration (credit card payment only). Registrations sent by fax or mail are subject to an additional EUR 25 administration charge.

You can choose from the following payment methods:
Credit cards The following credit cards are accepted American Express, VISA, MasterCard
Bank transfer Bank name Cassa di Risparmio di Firenze, Ag. 1
  Bank address Viale Matteotti 20r, 50132 Florence, Italy
  Account name OIC srl
  IBAN IT39S0616002801000010628C00
  SWIFT code CRFIIT3F
Charges Bank transfers must not involve charges for the recipient
Important information Please indicate your first name and surname and EFORT 2011 as reference on your payment so that we can identify you for confirmation




CONFIRMATION
You will receive confirmation only after both your form and payment have been received.

NAME CHANGES (REPLACEMENTS)
Name changes are accepted at an extra charge of EUR 56/change (VAT included).

CANCELLATIONS AND REIMBURSEMENTS FOR INDIVIDUALS
Any changes or cancellations in connection with registration fees, hotel accommodation or excursions must be notified in writing to OIC srl, fax +39 055 5035230, e-mail [email protected]

In case of cancellations received:

  • Before 15 December 2010 The paid amount will be refunded with a deduction of 30% as penalty charge.
  • Between 15 December 2010 and 30 March 2011 The paid amount will be refunded with a deduction of 50% as penalty charge.
  • After 30 March 2011 No refund will be made for cancellations or no-shows. Refunds will be processed after the Congress.